Privacy Policy

Biz Pro Advisors LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. By using our services, you agree to the practices described herein.

1. Information We Collect

We may collect the following categories of personal information:

Name — to identify and personalize your experience

Email address — to send service communications and updates

Phone number — to send SMS notifications and conduct service-related outreach

Business information — when voluntarily provided through intake forms or consultations

We do not collect payment card information directly; payments are processed by third-party processors.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services

Send transactional SMS messages including appointment reminders, service updates, and account notifications

Send marketing or promotional SMS messages (only with your express written consent)

Respond to your inquiries and provide customer support

Comply with legal obligations and enforce our agreements

3. SMS / Text Messaging

By opting in to receive SMS messages from Biz Pro Advisors LLC, you consent to receive text messages at the phone number you provided. The following terms apply to SMS communications:

Message frequency: Message frequency may vary based on account activity and service needs.

Message & Data rates: Standard message and data rates may apply depending on your carrier and plan.

Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.

Help: Reply HELP for assistance or contact us directly at the information provided below.

Your SMS consent and phone number will NOT be shared with third parties or affiliates for their own marketing purposes, except as required to operate the SMS service (e.g., our SMS platform provider, GoHighLevel).

4. Data Security and Handling

We take the protection of your personal information seriously and implement commercially reasonable technical, administrative, and physical safeguards to protect the data we collect from unauthorized access, disclosure, alteration, and destruction.

Specific measures include:

Encrypted data transmission: Data submitted through our website forms is transmitted over secure, encrypted connections (HTTPS/TLS).

Access controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.

Third-party security: We work only with service providers (such as GoHighLevel) that maintain appropriate data security standards consistent with industry best practices.

Data minimization: We collect only the information necessary to provide our services and fulfill the purposes described in this policy.

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorized access to your information.

In the event of a data breach that affects your personal information, we will notify affected individuals and applicable regulatory authorities as required by applicable law.

5. Third-Party Service Providers

We use the following third-party tools that may process your personal data on our behalf:

GoHighLevel — CRM, marketing automation, and SMS delivery platform. Your data is processed in accordance with GoHighLevel's Privacy Policy.

Google Analytics — Website analytics to understand how users interact with our site. Google Analytics may collect anonymized usage data via cookies. You can opt out using Google's opt-out browser add-on.

We do not sell your personal information to any third party. We do not share your SMS consent data with third parties for marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide services to you, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will delete or anonymize it.

7. Your Rights (Texas Residents)

Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have the right to:

Know what personal data we collect and how it is used

Access, correct, or delete your personal data

Opt out of the sale of your personal data (we do not sell personal data)

Opt out of targeted advertising based on your data

To exercise any of these rights, please contact us at the information below. We will respond within 45 days.

8. Cookies

We use cookies and similar technologies to improve website functionality and analyze usage through Google Analytics. You may disable cookies through your browser settings; however, some features of our site may not function properly.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by updating the Effective Date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Biz Pro Advisors LLC

State of Formation: Texas

Email: [email protected]

Phone: 682-686-8385

Website: www.bizproadvisors.com